FAQ
Do you ship worldwide?
Yes! Please see the shipping terms here for individual country shipping costs and delivery times.
In light of the recent GSPR regulations for EU and NI customers, please place orders via Charmskool.
How does sizing work?
Please see the sizing guide here to find your correct size. You can also enter your measurement's in the notes when ordering to ensure the perfect fit.
Do you make custom designs?
Yes! Please email your idea via the contact form or at alexandraroseleather@outlook.com
How long do orders take to be made?
Small leather goods will take 1-2 weeks and larger items 3-4 weeks. however some pieces will be ready sooner.
If you need your design for a specific date please get in touch before ordering and we will check if possible.
What should I do if my piece needs repair?
Please email us via the contact form or at alexandraroseleather@outlook.com with details of the item.